Privacy policy

Privacy Policy, GDPR & Cookies
Last updated: 6 May 2026

Your personal data is safe with us. We process it carefully, transparently and in accordance with applicable data protection laws.
This Privacy Policy explains how Anna Marešová designers s.r.o. processes personal data in connection with the operation of the online store available at www.annamaresova.com and related services.

Data Controller

Anna Marešová designers s.r.o.
Registered office: Kamenická 746/37, 170 00 Prague 7, Czech Republic
Company ID No.: 24210234
VAT ID: CZ24210234
Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 188943

e-mail: studio@annamaresova.com
phone: +420 778 065 388

What personal data we process
We process personal data that you provide to us when you use our website, place an order, create a customer account, subscribe to our newsletter, contact us, or otherwise communicate with us.

This may include in particular:

• name and surname,

• billing and shipping address,

• e-mail address,

• telephone number,

• company details, if provided,

• order details,

• payment and transaction-related information,

• communication with us,

• information necessary for handling returns, exchanges or complaints,

• technical data such as IP address, device information, browser information and cookie identifiers,

• marketing preferences and cookie consent settings.

We only process personal data to the extent necessary for the purposes described below.

Why we process personal data and legal basis

3.1 Orders and purchase agreement
We process personal data in order to conclude and fulfil the purchase agreement, process your order, arrange payment, deliver the products, communicate with you about the order, and handle possible returns, exchanges or complaints.
The legal basis for this processing is the performance of a contract or taking steps prior to entering into a contract.
If you do not provide the personal data necessary for placing and processing an order, we may not be able to conclude or fulfil the purchase agreement.

3.2 Legal obligations
We process certain personal data because we are legally required to do so, especially for accounting, tax, consumer protection and archiving purposes. The legal basis for this processing is compliance with legal obligations.

3.3 Customer communication and protection of our rights
We may process personal data in order to communicate with you, respond to your requests, handle complaints, protect our legal claims, prevent misuse of the website, and ensure the security of our services.
The legal basis for this processing is our legitimate interest.

3.4 Marketing communication
If you subscribe to our newsletter or otherwise give us your consent, we may use your e-mail address to send you marketing communication. If you have purchased from us, we may also send you commercial communication concerning similar products or services, unless you opt out.
You can unsubscribe from marketing communication at any time by using the unsubscribe link in the e-mail or by contacting us.
The legal basis for marketing communication is either your consent or our legitimate interest, depending on the specific situation and applicable law.

3.5 Analytics and marketing cookies
We may use analytics and advertising tools such as Google Analytics, Meta Pixel or similar technologies to understand website traffic, improve our services, measure campaign performance and support marketing activities.
Where required by law, these tools are used only with your consent given through the cookie banner or cookie settings on the website.

Shopify platform
Our online store is operated on the Shopify platform. Shopify provides the technical infrastructure that enables us to operate the online store, process orders, manage checkout, provide related e-commerce services, and ensure the security and functionality of the website.
In connection with the operation of the online store, personal data submitted through the website may be transmitted to and processed by Shopify and its service providers. This may include contact details, billing and shipping information, order details, payment-related information, device information and usage information.
In certain cases, Shopify may process personal data as an independent data controller in accordance with its own privacy policy.
More information about Shopify’s processing of personal data is available in Shopify’s privacy documentation and privacy portal.
more about privacy policy Shopify

Payments
Payments in our online store are securely processed through Shopify Payments, powered by Stripe Payments Europe, Ltd.
Payment providers process payment-related data necessary to complete and confirm the payment.
We do not store full payment card details on our own systems.
more about Shopify Payments

Shipping and fulfilment
For the purpose of delivering your order, we may transfer the necessary personal data to shipping providers, fulfilment partners or other service providers involved in logistics.
This may include your name, shipping address, e-mail address, telephone number and order-related information.

E-mailing and marketing tools
If you subscribe to our newsletter or marketing communication, your e-mail address and related marketing preferences may be processed through Ecomail and related e-mail marketing tools.
Newsletter subscriptions may require confirmation through a verification e-mail.
Marketing communication is sent only where permitted by law. You can unsubscribe at any time.

more about privacy policy Ecomail

Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to make the website work properly, improve its performance, remember your preferences, analyse website traffic and, where you consent, support marketing and advertising. We use the following categories of cookies:

8.1 Necessary cookies
These cookies are required for the website and online store to function properly. They enable basic functions such as page navigation, secure checkout, cart functionality, payment processing and access to secure areas of the website.
Necessary cookies may be used without your consent.

8.2 Preference cookies
These cookies allow the website to remember choices you make, such as language or region settings, where applicable.

8.3 Analytics cookies
Analytics cookies help us understand how visitors use the website, which pages are visited, and how the website can be improved. Where required by law, analytics cookies are used only with your consent.

8.4 Marketing cookies
Marketing cookies may be used to show relevant advertising, measure campaign performance, and support remarketing or similar advertising activities. Marketing cookies are used only with your consent where required by law.

Cookie Consent and Settings
We use Consentmo to manage cookie preferences on this website.
When you first visit the site, you may choose to accept, reject, or manage non-essential cookies. Your preferences can be updated or withdrawn at any time through the cookie settings.
Please note that disabling non-essential cookies may limit certain features related to analytics, personalization, or marketing. Necessary cookies remain active to ensure the proper functioning of the website and online store.
more about privacy policy Consentmo

Who has access to personal data
Personal data may be accessed by authorized employees and collaborators of Anna Marešová designers s.r.o. only to the extent necessary for the purposes described in this Privacy Policy.

We may also share personal data with trusted service providers who help us operate the online store and provide our services, especially:

• Shopify and related e-commerce service providers,

• payment service providers,

• shipping and fulfilment providers,

• accounting and tax service providers,

• IT and hosting service providers,

• e-mailing and marketing tools,

• analytics and advertising tools, if used,

• public authorities where required by law.

Service providers are required to process personal data only in accordance with our instructions or applicable law and to protect it appropriately.

International transfers
Some of our service providers, including Shopify and related technology providers, may process personal data outside the European Economic Area.
Where personal data is transferred outside the European Economic Area, we rely on appropriate legal safeguards, such as the European Commission’s Standard Contractual Clauses, adequacy decisions, or other mechanisms recognized by applicable data protection laws.

How long we keep personal data
We keep personal data only for as long as necessary for the purposes for which it was collected.

In particular:

• order and contract-related data are kept for the duration required by accounting, tax and consumer protection laws;

• data related to complaints, returns or legal claims may be kept for the period necessary to protect our rights;

• marketing data are kept until you unsubscribe or withdraw your consent;

• cookie consent records are kept for the period necessary to prove and manage your consent;

• technical data are kept only for the time necessary for website operation, security and analytics.

Your rights
Under applicable data protection laws, you may have the following rights:

• the right to access your personal data,

• the right to correction of inaccurate personal data,

• the right to deletion of personal data,

• the right to restriction of processing,

• the right to object to processing based on legitimate interest,

• the right to data portability,

• the right to withdraw consent where processing is based on consent,

• the right to object to direct marketing.

You can exercise your rights by contacting us at studio@annamaresova.com.
We may need to verify your identity before processing your request.

Right to lodge a complaint
If you believe that your personal data is being processed unlawfully, you may contact us first so that we can resolve the matter.
You also have the right to lodge a complaint with the Czech Data Protection Authority:

Úřad pro ochranu osobních údajů
Pplk. Sochora 27
170 00 Prague 7
Czech Republic
www.uoou.cz

Children’s Privacy
Our website and online store are primarily intended for adults. Certain products available on the website are intended only for persons over 18 years of age. We do not knowingly collect or process personal data of persons under 18 years of age. If you are a parent or legal guardian and believe that a child or person under your care has provided us with personal data, please contact us. If we become aware that we have processed personal data of a person under 18 years of age, we will delete such data without undue delay.

Links to third-party websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of such third-party websites. We recommend that you read the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, especially if our processing activities, tools, service providers or legal obligations change. The current version is always published on the website.

Contact
If you have any questions about this Privacy Policy or if you would like to exercise your rights, please contact us:

Anna Marešová designers s.r.o.
Kamenická 746/37
170 00 Prague 7
Czech Republic

e-mail: studio@annamaresova.com
phone: +420 778 065 388